Terms and Conditions


Definitions

Our: meaning FrenchPropertySearch.com’s
Us: meaning FrenchPropertySearch.com
You: means the individual or entity using our Services or browsing our website
Services: meaning Our online publicity/advertising service
Website: FrenchPropertySearch.com and/or FranceImmo.com
Options/add-ons: paid for advert enhancements

The term ‘FrenchPropertySearch.com’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is: Les Papounaux, 24500 St Capraise d’Eymet, France. Our company registration information: FrenchPropertySearch.com SARL, Numéro d’identification 449 206 697 RCS Bergerac, au capital de 7500.00€, VAT No. 7344 920 6697.


Visitors/browsers of our website

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern FrenchPropertySearch.com’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The use of this website is subject to the following terms of use

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited without permission from us.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of France.

 

Privacy

FrenchPropertySearch.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

FrenchPropertySearch.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2016.

We may collect the following information

  • name, email address and telephone number
  • information regarding the particular property listing you are viewing
  • your friend’s email address should you use our Share function
  • other information relevant to customer requirements, i.e. Mortgage/Finance and Currency Exchange

What we do with the information we gather

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons.

  • Internal record keeping.
  • We may use the information to improve our website and services.
  • We may use the information we gather to better understand the demographics of those who use our website and Services.
  • Agents are required to abide by strict confidentiality rules with the client details sent to them via our Enquiry form.

Security of information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. No information if passed to third parties other than those the information is intended.

Cookies

FrenchPropertySearch.com uses cookies for many functions so they are essential to it smooth running. By using FrenchPropertySearch.com you are agreeing to their use.

In general, a cookie is a small file that is stored in your internet browser, acting as a short term memory so the program can remember information about the pages you have browsed and visits to the website. Once the file is added, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies are widely used to create a more personal user experience. We do not use cookies to collect data from other website and thus do not create behavioural profiles of our visitors.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from taking full advantage of our website.

Links to other websites

FrenchPropertySearch.com contains links to third party websites and are provided for your convenience. Once you click on these links you will leave our site; you should note that we do not have any control and are not responsible for their content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by FrenchPropertySearch.com and its contributors, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of FrenchPropertySearch.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, FrenchPropertySearch.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Copyright

This website and its content is copyright of FrenchPropertySearch.com – © FrenchPropertySearch.com 2011. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following.

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


Advertisers

 

Welcome to FrenchPropertySearch.com. If you create an account with us to advertise your property listings, you will be agreeing to comply with and be bound by the following terms and conditions of use, with together with our privacy policy, govern FrenchPropertySearch.com’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please contact us with your difference or do not continue to use our website.

 

Our Services

Qualifying for use of our Services

In order to use our Services you must first create an account. This is subject to our approval which includes (for professional users) validity of your siren number and registration details. We reserve the right to refuse, limit or remove your account at any time. By applying for an account, it is assumed that you are either:

  • an individual wishing to sell your own private/commercial French property or, a registered French property professional
  • at least 18 years of age
  • have the relevant consent of all owners of the property you are advertising, in the case of property professionals this means an up to date Madat.

An agency may have more than one account, i.e. each individual agent working for a given agency may register for an account. A private individual may also have more than one account providing each property you are advertising is owned (wholly or partly) by yourself.

Use of our Services

Use of our Services is only permitted according to Our Terms and Conditions and the relevant local laws regulating publicity of French real estate. Access to our Services is only permitted using the interface provided. You may discontinue using our Services at any time by notifying us by email whereupon your account will be deleted, all listings removed and any remaining funds (not including promo credits) repaid.

Changes to our Services

We are continuingly striving to improve our Services so changes or modifications to features or functions may occur at any time or, we may suspend or remove a feature or function altogether. Important modifications to our Services will be posted in our ‘important messages’ board on your account Dashboard. All changes will be affective from the date of posting and are not retrospective, unless stated.

Payments

Payment for add-ons is always made in advance by credit card, cheque or bank transfer. Once all credit has been exhausted in an account, the user will not be able to apply more add-ons until their account has been topped up. Any Add-ons working on a pay per day rate will cease until the user’s account has been topped up. A VAT receipt will be issued with every payment made; an account of how a user spends their credit can be accessed from their account, a print and save as pdf facility is provided.

Privacy

FrenchPropertySearch.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

FrenchPropertySearch.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2016.

All account information is given on a strictly confidential basis. Your details or any other information contain within them will not be passed on to third parties.

We will collect the following information

  • Professional details: Agent/agency name, Siren number and full address
  • Personal details: name, email address and telephone number
  • Listings: Madat number, price, postcode and town (you are presented with a list of all the towns/villages in a given postcode to chose so the exact location of a property is not published)

Property listings

Each advert/property listing is for the express purpose of advertising a real estate offer and is exclusively to detail the property in question, applying to both text descriptions and images. The following rules apply.

  • It is forbidden to include any personal, business or similar details in the description or images of a listing, including website URLs, email addresses and telephone numbers.
  • Only images showing the property for sale or its position in the landscape are permitted. They must be clean and clear of any text, logos or manipulation. Images showing company logos, an agent’s business frontage, ‘sold’ or ‘under offer’ are forbidden.
  • You must upload at least one image for each listing, it is forbidden to ‘Approve’ a listing without an image.
  • All text must be written in lower case.
  • All descriptions must be of a good language standard, including translations. Failure to write in a cohesive understandable manner will result in that language being suspended or you will be asked to leave that description box empty. Translations are available as an option on a price-per-word basis.
  • Energy certificates: values for energy certificates must be entered for each property advert where relevant, exceptions include land, lakes, restoration projects etc. It is a legal requirement to commission an energy survey before a property can be offered for sale.
  • The postcode and town for each listing is mandatory, so our system can place each advert in the correct location for our search function to work correctly. When you have entered the postcode you will be given a choice of all the towns and villages within that postcode area and therefore you are not obliged to pick the exact town/village and thus not give the exact location of the property.
  • Only properties currently for sale should to be uploaded/approved. Properties that are no longer available (whether sold, under offer, withdrawn or similar) should be either suspended or deleted.
  • Each advert/listing can only be used for the property that is initially uploaded, it is forbidden to use the same advert for another property.
  • Each property listing needs to be reactivated every 62 (2 months) days to help us avoid sold or outdated property listings appearing on our websites. You will be notified by email 7 days before each listing expires giving you time to reactivate and continue your presence on FrenchPropertySearch.com and FranceImmo.com. If you fail to reactivate your listing on time it will be automatically suspended until you do so. You can only reactivate each listing in the final 7 days or at any time when is has been suspended.
  • Use of our advertising Services is open to registered French property professionals and private individuals selling their own property. It is not open to other property portals.
  • All listing information is the sole responsibility of you the advertiser. We will not be held responsible for any listing information that may be displayed incorrectly or be inflammatory. We will do our best to monitor all text for inappropriate content, warn you and take appropriate action if necessary. We cannot be held liable for any information that you have uploaded that a user has depended upon whilst visiting our websites. All information is deemed for guidance only and is non contractual.

Your responsibility

You will assume responsibility for all the content of published listings, and assume responsibility for any claims arising from them made against FrenchPropertySearch.com. We reserve the right to suspend or delete any listings we deem not suitable for publication.

Promo Codes

  • Promo codes are issued at the discretion of FrenchPropertySearch.com
  • Relaunch promo code credits must be used within the first 3 months of registration. Any outstanding credits after this time period will be deleted. To retain your free credits after the initial 3 months you must purchase a minimum of 50 credits before the initial 3 months have passed.
  • Promo code credits can only be used against advertising options on FrenchPropertySearch.com and FranceImmo.com
  • Promo code credits are not monetarily redeemable, if you close your account any outstanding promo code credits will be deleted.